Best WordPress Chat Plugin of 2020
Are you aware of a fact that more than 67% of users on e-commerce sites have deserted their shopping carts without confirming a checkout? This number is really huge. People have a desire that their questions should be responded to immediately and those websites lose their sales due to customers thought of uncertainty with their purchases.
Deploying a WordPress Live Chat plugin is the solution for that fact, you can reassure customers at the most important moments. In this article, we will try to describe the 6 Best WordPress Chat Plugin already available in codecanyon, these are easy to install and setup. Let's start the article.
YoBro WordPress Multi-User Private Messaging Plugin
WordPress end-to-end user messaging system, built with React-Redux. It enables user private messaging, send a notification for unread messages. A user can upload an image, media files within a message. It has built-in user privacy system. It supports bbPress & BuddyPress.
Included features:
- bbPress Supported
- BuddyPress Supported
- AWS S3 files storing facility
- Multiple file type upload supported
- Message notification
- User privacy control
- Message seen option
- Delete Message
- LightBox for multiple images
- image thumbnail support
Live Chat Unlimited
This is the best selling chat plugin available in codecanyon. This chat plugin is now smarter and faster than ever! Live Chat Unlimited is designed for sales and support. It is included with some splendid features.
Included features:
- Open source
- Install on unlimited domains
- 100 users can chat at one time (i.e. 10 operators and 90 visitors)
- Lightweight. It works in iframe not to hurt your page performance. Your widget loads itself once your page fully loaded.
- Multi-lingual support (WPML and Polylang plugins)
- Very clean code
- More than one operators can reply the same user’s question
- “Email notifications” when a new visitor is online (optional)
- SSL support. All your and visitor messages will be encrypted
- Tested with latest WordPress
- GDPR compliance
- Tested with PHP 7.2
WP Flat Visual Chat - Live Chat & Remote View for Wordpress
Provide fast, elegant Live Support via Chat with WP Visual Chat – the only live support chat Plugin on the market that allows you to use Live View! With WP Flat Visual Chat you can provide Live Support with 2 way Desktop Remote Viewer for WordPress! It has plenty of features.
Included features:
- Real-time AJAX chat
- Beautiful & responsive design
- View the page where your customer is
- Operators can view online users and initiate chats
- Operators can visually show any website element to the customer (through the different pages)
- Files transfer options
- Operators can use preprogrammed sentences using shortcuts
- New “Chat Operator” user role
- You can assign the operational capability to any another role
- Chat logs management
- The operator can transfer discussion to another online operator
- If there is no operator online, a contact form appears
- Freely manage the fields of the contact form
- Freely manage the fields of the login panel
- Colors are customizable
- Tons of options
- Import / Export data tool
- Customers IP detection
- See the country and city of customers
- Texts are editable from backend
- Sound notification on new message
- Multilingual .po ready (French translation included)
- WPML ready
- Automatic updates
- Reactive support!
WhatsApp Click to Chat Plugin for WordPress
Ease the communication with your customers by embedding a click-to-chat WhatsApp widget on your site. This WordPress WhatsApp plugin is a simple tool to show your team’s accounts in one box. It displays a list of WhatsApp accounts on your site which when clicked, will take the user to that particular account on https://web.whatsapp.com/ if the user is using a desktop, or open the WhatsApp application if she is on a mobile device. Let's see the features.
Included features:
- Display multiple accounts
- WooCommerce Product Page Button
- Set availability by time and days for each account
- Editable text and color
- WPML is supported
- Page targeting
- Auto-display based on time delay, inactivity, or scroll length
- Pre-populated text
- WhatsApp link on your content using shortcodes
- Click Tracking using Google Analytics or Facebook Pixel
- Compatible with GDPR
- Randomize accounts list order
Awesome Live Chat
Provide awesome support for your customers and increase the potential clients. The awesome live chat was built with care and good technologies all around, including coffee script and less for smooth development with high OOP PHP structure. Let's see the features.
Included features:
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No third party service
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Excellent for quick support
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Non-breakable chat sessions
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Responsive on the go
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Infinite operators
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Infinite departments
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Offline messages
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Post chat transcripts
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Know your visitors
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Awesome dashboard
Conclusion
The article has now come to its ending point. We hope you can choose the right plugin from this list according to your requirement. If this article really assists then please do not forget to put a comment in the comment section or give us a good rating. It really inspires us a lot to deliver you more quality articles. That is all for today and thank you very much for reading this article. Have a nice day.